Intercultural Sensitivity
Intercultural Sensitivity
A practical training for more sensitivity and flexibility in an intercultural environment
Idea and target of this training
Success at work depends more and more on the ability to deal with people from different cultures in a flexible and sensitive way. Working together with intercultural project groups, or with international customers and colleagues, demands a high level of intercultural awareness. In this training, you will increase your ability to deal with intercultural differences. You will analyse cultural standards which affect groups’ thinking and behaviour in a working environment. Furthermore, you will gain a deeper awareness of how your culture affects your values and your behaviour, and how that has an impact on working together. You will be given many ideas and tips on how to improve your effectivity in an international environment.
Content
- Understanding the impact of cultural differences
- Intercultural sensitivity: What skills are needed?
- Recognising one’s own cultural identity
- Universal cultural standards and their impact at work
- Sensitivity for intercultural differences in verbal and non-verbal communication
- Reflection of your company culture
- Success factors in intercultural teams
- Strategies for dealing with intercultural conflicts
- Increasing personal effectivity in international environments
And what is special about this training?
The trainer lives and works in an international context himself, so he incorporates his own experiences into the training. This creates a lively, intensive, practically oriented training.
Methodology
Theory input, individual and group exercises, case work, role games
Number of participants
10 participants maximum
